Privacy Policy
This Privacy Policy explains how Undercard ("we," "us," or "our") collects, uses, and shares information when you visit this website, join our waitlist, or enroll in our text message (SMS) program. By using our website or services, you agree to this policy.
Information we collect
- Information you give us. Your name, email address, role (matchmaker or promoter), and — if you opt in to text messages — your mobile phone number.
- SMS consent records. When you opt in to text messages, we record the date, time, and method of your consent so we can honor your preferences.
- Technical information. Basic information sent by your browser, such as IP address, browser type, and approximate location (country), which we use for security and to prevent abuse.
How we use your information
- To manage the waitlist and contact you about early access to Undercard.
- To send the text messages you have agreed to receive.
- To respond to your questions and provide support.
- To protect our website and services from fraud, spam, and abuse.
- To comply with legal obligations.
Text messaging (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use your mobile number only to send the messages you signed up for. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. See our SMS Terms for details.
How we share information
We do not sell your personal information. We share information only:
- With service providers who help us operate our website and services (for example, hosting, email delivery, and SMS delivery providers), who may use it only to provide those services to us. SMS opt-in data and consent are never shared with third parties for their own marketing.
- When required by law, or to protect the rights, property, or safety of Undercard, our users, or others.
- In connection with a merger, acquisition, or sale of assets, subject to this policy.
Cookies
This website does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies for security and performance.
Data retention
We keep your information for as long as needed to provide the waitlist and messaging services, or as required by law. You can ask us to delete your information at any time.
Your choices and rights
- Email: unsubscribe using the link in any email, or contact us.
- Text messages: reply STOP to any message to opt out.
- Access or deletion: reply to any email from us to request a copy of your information or ask us to delete it. Depending on where you live, you may have additional rights under local law.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.
Children
Our services are not directed to children under 18, and we do not knowingly collect information from them.
Changes
We may update this policy from time to time. When we do, we'll change the effective date above.
Contact us
Undercard
San Francisco, CA